Product information
EXCHANGES AND RETURNS
Exchange or return arrangement will only be granted under the following circumstances:
- Purchased item arrives defective or broken
- The wrong item has been sent to the customer
FX Creations is only liable for these two circumstances mentioned above if the customer provides sufficient evidence and proof that the purchased item is not in alignment to the described condition mentioned on our website within 7 days from the date the customer receives the item.
Please make a “Returns” submission under your “My Account” section. Your case will be followed by our customer service team who will request for further photo evidence before commitment to any exchange and return.
ORDER CANCELLATION
If customer placed an order on our website but decides to cancel it, please contact our customer service team on support@fxcreations.com to cancel the order as soon as possible so we could stop the order from being dispatched. If the paid item has been sent out, we are unable to cancel the order or and will not refund the total amount paid.
MAINTENANCE
Purchased products will have 6 month maintenance on parts such as the zipper, seam stitching, straps and buckles (excluding wallets, accessories, and gift). Damages caused by misuse will not be covered.
For maintenance, please take the product to any FX Creations stores in Hong Kong along a print copy of the receipt. Administrative cost and part costs will be charge if customer cannot provide the original receipt.
After the 6 month free maintenance period, administrative cost and parts cost will be charged for any repair if necessary. Maintenance costs vary due to fluctuating cost of materials.
Please understand that FX Creations will not responsible for any failure of maintenance due to discontinued parts. Under this circumstance we apologize for any inconvenience caused.
We ship worldwide.
Items are dispatched Monday to Friday, excluding Hong Kong holidays. Shipments that are not delivered due to provision of wrong address, the customer is responsible for shipping charges (the first and the second delivery attempt).
*FX Creations reserves the right to update its shipping policy at its sole discretion without prior notice.
FOR HONG KONG
Shipping Cost
|
Purchase Amount |
Shipment Cost |
Delivery |
|
HK$350+ |
Free |
1-3 working days after dispatch (shipped) |
|
Less than HK$350 |
HK$50 |
1-3 working days after dispatch (shipped) |
In-Store Pickup
No additional charges. Please ensure that you receive a confirmation email with order details before going to the store. You should receive a confirmation email within 10 minutes after online payment.
To check our store pickup address, Click Here
FOR MACAU, PHILIPPINES, VIETNAM
Delivery time is between 7-21 working days after product dispatch (shipped).
Duties and taxes are exclusive from product prices. You are responsible for duties, customs and local sale taxes charged by your country.
FOR WORLDWIDE
The shipping price is based on the product’s packaged weight and shipping location. This will be indicated after you checkout of cart.
Delivery time is between 7-21 working days after product dispatch (shipped).
Duties and taxes are exclusive from product prices. You are responsible for duties, customs and local sale taxes charged by your country.
ABOUT AGS
What is AGS?
AGS is a revolutionary technology consisted of a stainless steel rebound core behind a backpack that absorbs downward impact and creates upward rebound force. Protecting your muscle and spine.
AGS Mechanism
AGS works in two parts: Suspend and Rebound.
First, when the backpack descends, AGS acts as a suspension system, absorbing the downward impact and easing the pressure on shoulders and spine.
After that, it generates an upward rebound force that creates a gap between the shoulders and the shoulder straps. This periodic relief space allows the muscles and spine to relax continually.
Unmatched Back Protection
Beyond the standard ergonomic design found in conventional backpacks, the AGS Suspension Backpack introduces an innovative utilization of periodic rebound.
This function creates a sustained relaxation space for the body’s muscles and skeleton, serving to provide an unmatched protection to your muscles and spine.
All-Around Protection
Traditional backpacks, closely adhered to the shoulders, subject the user’s body to prolonged pressure. This could potentially lead to muscle strain, hunchback posture, and spinal curvature.
AGS Suspension Backpack creates a space for muscle and joint extension and relaxation, reducing fatigue. It allows you to walk with ease, avoid poor postures, and protect body development.
The Shock-Absorbing Trio
The AGS suspension system, EVA shock-absorbing back pad, and high-density foam straps form a powerful shock absorption function. Even with multiplied load, you can still move with ease.
Global Innovation, International Patent
The AGS Suspension System is the product of rigorous research and development by the professional design team at FX CREATIONS.
After five years of relentless effort, the technology has secured invention patents in China, the United States, Germany, France, Italy, 25 EU member countries, Japan, Taiwan, and Hong Kong, and is now being marketed globally.
Science-based, Aspiring for Excellence
The AGS Suspension System, scientifically validated by renowned institutions, combines principles of physics, ergonomics, and mechanical engineering to ensure the utmost protection for users.
AGS Generations
The Anti-Gravity System (AGS) has evolved through multiple generations, each designed to redefine comfort and functionality in load-carrying solutions.
All AGS generations provide an Average Pressure Reduction Value of 30%, ensuring enhanced comfort and reduced strain for users. Here's a brief introduction to the key AGS generations:
-
AGS 3rd Generation (AGS LITE): Featuring a Central Rebound Elastic Band System, this generation supports loads between 2–5kg. Perfect for light-duty applications, it offers durability for daypacks, business backpacks, and schoolbags.
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AGS 4th Generation (AGS PRO): Upgraded to a Spring Suspension System, this generation enhances load capacity to 4–8kg. It is ideal for daypacks, business backpacks, schoolbags, and sport backpacks.
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AGS 5th Generation (AGS PRO+): The most advanced, featuring an Interchangeable Spring Suspension System, it supports loads from 2 kg up to 10kg. Built for versatility and durability, it caters to daypacks, business backpacks, schoolbags, sport backpacks, and even travel packs.
AGS Schoolbag Introduction
AGS Suspension System Introduction
AGS FAQ
Q1: What is a "Health Backpack"? Why is it better than a regular backpack?
A Health Backpack refers to a professional carrying tool that combines ergonomic design with active pressure-relief technology.
Unlike regular backpacks, a true health backpack (such as the FX Creations AGS series) uses a physical system to create a relaxation space, reduce spinal pressure, and prevent chronic shoulder/neck pain and posture issues caused by long-term weight-bearing right from the source.
- Regular Backpack: The weight presses directly on the shoulders, easily leading to hunching and trapezius muscle tension.
- AGS Health Backpack: Utilizes a patented pressure-relief system to create a relaxation space, offset impact, and reduce the feeling of weight by 30%.
Q2: What is the principle behind the AGS™ rebound pressure-relief system? Does it really work?
AGS™ (Anti Gravity System) is the world's first dynamic pressure-relief technology. Its principle is similar to a car's suspension system: it generates an upward rebound force while walking to offset the downward impact of the backpack.
- Scientifically Proven: Clinical tests show that AGS™ can effectively reduce muscle fatigue and protect intervertebral discs from continuous compression.
- Target Audience: Recommended for office workers who need to carry laptops, students with heavy schoolbags, and anyone who values long-term spinal health.
Q3: Can long-term use of a health backpack improve "rounded shoulders" or "forward head posture" (turtle neck)?
Yes. Long-term use of a health backpack with spine-protecting features can effectively assist in posture management.
Traditional backpacks shift the body's center of gravity backward, causing you to unconsciously stretch your neck forward (forward head posture) or round your shoulders inward to maintain balance.
The AGS Health Backpack helps users maintain a naturally upright posture by balancing the center of gravity and reducing the pulling sensation on the shoulders, thereby minimizing muscle compensation. It is an essential tool for preventing "computer posture."
Q4: In what "health-conscious" scenarios is the AGS Health Backpack suitable?
The original design intention of this backpack is to integrate "health" into daily life. It is highly suitable for:
1. Students during developmental stages
- Health Pain Point: Children and teenagers often carry heavy books. The dead weight puts long-term pressure on the body, easily leading to muscle strain, hunching, and even scoliosis.
- How AGS Helps: The dynamic rebound offsets the heavy pressure of the books, preventing students from hunching due to compensatory muscle exertion. This creates a relaxation space for developing bones, effectively preventing scoliosis.
2. Office workers on daily commutes
- Health Pain Point: Modern office workers carrying laptops and documents often suffer from tight trapezius muscles, shoulder and neck soreness, and even nerve compression.
- How AGS Helps: Significantly reduces the pressure on the trapezius muscles when carrying a laptop, preventing shoulder and neck stiffness and fatigue.
3. Light outdoor hiking and long-distance travel
- Health Pain Point: Prolonged walking with a backpack generates a massive impact on the knees, ankles, and lumbar spine with every step.
- How AGS Helps: Acts like a shock absorber to absorb the downward kinetic energy, drastically reducing the impact on the knee joints and lower back. It effectively delays lower limb fatigue and extends walking endurance.
4. Professionals carrying heavy equipment
- Health Pain Point: Occupations like engineers or photographers carry heavy gear (4-8 kg or more), creating long-term static pressure on the shoulders.
- How AGS Helps: Breaks the long-term static pressure through dynamic rebound, significantly reducing the load-bearing burden and effectively preventing occupational shoulder and neck strain.
5. Elderly people's daily outings
- Health Pain Point: For the elderly facing muscle loss, a regular backpack's downward dead weight directly compresses the spine, increasing joint burden and accelerating physical exhaustion.
- How AGS Helps: The dynamic suspension system can effectively absorb the downward impact, significantly reducing pressure on the lumbar spine. It reduces the extra energy consumed by muscles, helping the elderly save energy and making outings more comfortable.
Q5: How to choose the most suitable spine-protecting health backpack for yourself?
When choosing a health backpack, please look for the following three major indicators:
- Patented Pressure-Relief Technology: Look for verified backpack pressure-relief capabilities or active spine protection functions.
- Ergonomic Back Pad: Check if there is a thickened EVA cushion designed to fit the natural curve of the spine.
- Weight Distribution Design: Ensure the shoulder straps are designed to distribute weight evenly, reducing the extra burden caused by gravity.